How to describe customer service on a resume
When applying for a customer service job, it’s important to list your relevant knowledge and experience on your resume. A professionally written resume can make an enormous difference in getting the job you want. We at Ballarat Resume, we specialize in writing resumes to aid you in standing out from your competition. In this article, we’ll provide tips on how to present customer service on a resume.
- Use action verbs. When explaining your customer service experience using action verbs, such as "assisted," "resolved," or "responded." These verbs suggest that you are actively engaged in your customer service activities and have achieved results.
- Be specific about your job duties and responsibilities: Be precise when describing your customer service experience. Instead of declaring that you "worked in customer service," say "managed the team of customer service reps and dealt with complaints from customers."
- Offer metrics: Include relevant indicators such as satisfaction levels to show the effect of your efforts. For example, "increased customer satisfaction by 15% by using effective methods for problem solving."
- Create a custom resume by tailoring your resume according to the customer service position you’re applying for. Highlight the abilities and experience that are most relevant to the position.
- Get professional assistance and proofread your resume Make sure you proofread your resume prior to you submit it to ensure it’s not erroneous. If you require help, consider seeking professional help by contacting Ballarat Resume.
Following these steps by following these guidelines, you can build a customer service resume that effectively highlights your relevant work experience and expertise. Make sure to make your resume specific to the specific job that you’re applying for and check it for errors before submitting it. Ballarat Resume can also assist you in writing a powerful resume that showcases your talents and work experience.
