How do you describe Customer Service on a resume

When seeking a customer service job, it is essential to showcase your relevant knowledge and experience in your resume. A well-written and professional resume can make huge difference when you apply for the job you’ve been hoping for. Here at Ballarat Resume, we specialize in providing resume writing services to help you stand out from the rest of the applicants. In this article, we will discuss tips on how to write about customer service in a resume.

1. Utilize action verbs: When talking about your experience with customer service make use of action verbs such as "assisted," "resolved," or "responded." These verbs indicate that you have actively been engaged in your customer service activities and achieved the desired results.
2. Incorporate specific job duties and responsibilities. Be precise when describing your service experience. Instead of declaring that you "worked in customer service," use the phrase "managed the team of customer service agents and handled customer complaints."
3. Give metrics: Include pertinent metrics , such as customer satisfaction rates to prove your effectiveness. For instance, "increased customer satisfaction by 15% through efficient method of problem-solving."
4. Create a custom resume by tailoring your resume to match the customer service position that you’re applying for. Highlight the experience and skills that you have that will be most useful for the position.
5. Ask for professional help and proofread Check your resume for errors before making it available to ensure it’s error-free. If you require help, consider seeking professional help through Ballarat Resume.

Following these steps follow these suggestions to create a resume for customer service that effectively highlights your experience and capabilities. Be sure to tailor your resume to the specific job you’re applying for and ensure that you have it proofread before you submit it. Ballarat Resume can also assist in creating a professional resume that highlights your abilities as well as your experience.