How to describe customer service on a resume
When trying to get a customer service job, it is essential to include your experiences and abilities in your resume. A well-written resume can make a an enormous difference in getting the job you’ve been hoping for. Here at Ballarat Resume, we specialize in providing resume writing services to assist you in standing out the crowd. In this article, we’ll discuss tips on how to write about the customer service aspect of your resume.
- Use action verbs. When talking about your experience with customer service make use of action verbs such as "assisted," "resolved," or "responded." These verbs suggest that you have actively been involved in customer service work and achieved the desired results.
- Incorporate specific job duties and responsibilities. Be clear in describing your customer service experience. Instead of declaring that you "worked in customer service,"" you should say "managed the customer service reps and handled complaints from customers."
- Offer metrics: Include relevant measures such as satisfaction ratings to show the impact of your work. For example, "increased customer satisfaction by 15% through effective methods for problem solving."
- Make your resume more tailored: Customize your resume to the specific job you’re applying for. Highlight the experience and skills that are relevant to the job.
- Check your resume for errors and seek help from a professional You should proofread your resume prior to uploading it to ensure the resume is error-free. If you need assistance look into professional help with Ballarat Resume.
By following these tips that you will be able to craft your own customer service resume which effectively highlights your relevant experience and expertise. Remember to tailor your resume to the specific job you’re applying for and check it for errors before submitting it. Ballarat Resume can also assist in creating a professional resume that highlights your strengths and expertise.
